Our Values and Commitment to Care at JSMC

  • 11/14/2017
  • by Jennie Stuart Health
  • Hospital

When you visit a medical center or hospital for care, it’s important to ensure you’ve found a healthcare practice committed to making your health their priority. You also want a facility that has values you can agree with. This is our priority at Jennie Stuart Medical Center — and it always has been over the past century we’ve been serving the patients in Hopkinsville, KY, and surrounding areas. We want to tell you a little bit about who the people at JSMC are, and what it is we stand for, believe in, and strive to do, so you can rest easy when you entrust us with providing the care you need.

Our mission and vision

At Jennie Stuart Medical Center, our mission is to be as committed as possible to delivering service excellence. We exist not only to promote and preserve the growing healthcare needs in our community, but also to effectively accommodate these needs. In line with our mission, our vision is to pursue a culture of exceptional service and continuous quality improvement. But what does that mean? It means that at JSMC, we want to give you the kind of service that’s always getting better and improving, not stagnant and content with the bare minimum. To never settle is normal for us; to constantly innovate and effectively adapt is what we do on an everyday basis. It’s not just good service you’ll get when you choose our healthcare: It’s exceptional service that will leave you amazed and truly satisfied. And that is how we plan on continuing: by never settling. By making sure our patients receive a standard of care unparalleled in the healthcare service. That’s what we do at Jennie Stuart Medical Center.

Our values

Five pillars function as our values, each one foundational to our success.

  • First, there’s service, which means we’re committed to excellent customer service that surpasses your expectations. Making the everyday a continually exceptional experience is perhaps the strongest value we hold close as we continue to expand.
  • Second, we believe in quality. The services we offer aren’t lackluster, arcane practices. We strive to provide evidence-based, rigorously tested practice to ensure you receive the highest-quality treatment available.
  • Third, we hold our financial values highly. Fiscal responsibility has been paramount over our 100 years of service, as we make sure to run a healthcare service that holds itself accountable for its continued success.
  • Fourth, we hold our people in the utmost respect. It’s important to us to partner with and invest in those whom we trust and believe will be both outstanding employers and healthcare providers. It’s a partnership we put our faith in, so you’ll receive the level of medical care you deserve.
  • Finally, we believe in growth. At JSMC, we strive to future-proof our healthcare services, all while promoting the constant and inevitable growth and necessary innovation. This allows us to effectively meet and match the rising trends and needs in the community, as well as constantly adapt and keep up with the times. 

Choosing Jennie Stuart Medical Center

Through our values, mission, and vision, we’ve tried to make it abundantly clear how dedicated we are to providing you with an unparalleled level of care. Nothing is more important to us than making sure our healthcare services don’t just meet your expectations — we want them to exceed your expectations. We’ve been doing this for over a century, and it’s obvious we have clearly been doing something right. With our consistent, high-quality care, you can rest easy knowing that no matter where or when you decide to seek care, you’ll be in good hands. Whether you’re at our acute-care hospital in Hopkinsville, KY, or at any of our six outpatient ancillary service locations in Christian and Todd Counties, Jennie Stuart Medical Center will be with you throughout the entire process. With a customized, personal care plan based on your unique needs, situation, and history, there’s no one-size-fits-all mentality with us. 

Finally, no matter in what stage you find yourself needing medical care, we’re glad to be of assistance. Whether it’s diagnosis, treatment, education, support groups, therapy, or some other part of the process, our whole team of experienced doctors will be able to take care of any and all needs. For more information, or if you want to visit our hospital in Hopkinsville, KY, get in touch with us by calling (270) 887-0100. We look forward to hearing from you.

Call us at (270) 887-0100 today!